how to include a pic #177333 - Ask Extension

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how to include a pic #177333

Asked April 26, 2014, 11:47 AM EDT

I have a pic on my cell phone I would like to send to the expert, but the choose box is greyed out. How do I add the pic?? Also, talked to Rick B. I have a very serious Pine tree problem, can you recommend a tree doctor near Cressin, Pa. That I can have come look at the tree ASAP.. Thanks

Cambria County Pennsylvania

Expert Response

Good morning,

It is possible that you have not given access to your photo gallery to allow it to be shared.  Depending on your phone, that option is in the settings.  In iPhones, you have to turn on permissions to allow for your photo's to accessed.  Without knowing the specifics of your phone, that is the first option I would check.  If you are using an Android, you may have to change the overall settings of your gallery to allow access to the gallery.


Amy Hays Replied April 29, 2014, 9:28 AM EDT

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